Self-exclusion is a gambling harm reduction measure that allows players to bar themselves from gambling venues. In many cases, it helps players to control their gambling spending and it is largely positive. However, concerns have been raised about self-exclusion programs in the United Kingdom, as it seems that the number of self-excluded players has been inflated.
According to a report in iGaming Business, responsible gambling advocates in the UK are dubious about a recent spike in self-exclusion numbers. From April 2013 to April 2014, the number of self-excluded players rose from 16 312 to 24,417. This is a huge, unprecedented jump. While it should be seen as a positive step forward, responsible gambling advocates are doubtful that these numbers are correct.
The reason behind this doubt is due to the source of the statistics. Previously, the number of self-excluded gamblers was reported by local councils. Now, since the huge increase, the numbers have been reported by actual bookmakers – leading some to believe that they are not being altogether honest. Another cause for concern is the number of self-excluded players who have been caught gambling or attempting to gamble.
While self-exclusion is in place to stop compulsive players from wagering, it seems to be only a part of the solution. Players may still feel the urge to gamble, and it is important that they seek out additional assistance in the form of counselling or other emotional support. It is also important for gaming venue staff to be on alert. Self-exclusion is only as effective as the gambling venue’s staff.
Security, cashiers and even hospitality staff should be trained to identify banned players and not only remove them from the premises but also offer additional assistance. Self-exclusion can be effective in helping problem gamblers; however, bookmakers and gaming venue owners have a long way to go before they can truly drive down problem gambling rates.
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