The Victorian Commission for Gambling and Liquor Regulation has recently issued a notice for local club and pub owners. The commission wants to ensure that all license holders review their Responsible Gambling Codes of Conduct and Self-exclusion Programs. The deadline is July 18, 2014.

The VCGLR has offered up two helpful guides to help club owners ensure that they are up-to-date with local responsible gambling codes and that their self-exclusion programs remain effective in ensuring that barred gamblers can stay away from temptation. It is important for club owners to review these guides to ensure that they are doing their best to prevent gambling addiction among their patrons.

When it comes to self-exclusion, club owners and managers must ensure that their staff members are knowledgeable about the practice. Firstly, they must ensure that staff members know that there is a self-exclusion program in operation at the venue and how to proceed if a patron asks about it. Staff members should also know the requirements involved in case a patron wants to revoke the self-exclusion.

Another key portion of the self-exclusion review requires that staff know the correct protocol after identifying a barred player. Club owners should also take notes from local problem gambling support services on the effectiveness of their self-exclusion programs and work with these organisations to ensure that players are well looked after.

The Responsible Gambling reviews takes into consideration a number of other factors. As part of this review, club owners must ensure that staff know what responsible gambling information is available to provide to customers and ensure that customers know how to operate the display on pokies which offers information about the odds of winning. Pre-commitment, loyalty schemes, underage gambling, interaction with staff, financial transactions and advertise are all covered in this review.

To read the guides on Responsible Gambling Codes and Self-Exclusion reviews, visit: http://www.vcglr.vic.gov.au/utility/about+us/news/time+to+review+your+responsible+gambling+codes+of+conduct+and+self-exclusion+programs.

About the Author

George Anderson
Author George, has over 25+ years’ experience in the Pokies and Casinos industry throughout Australia and New Zealand. Loves to research new Pokies games on the block and follows announcements from top industry providers about their upcoming releases. As soon as a new interesting pokie game appears on his radar, George is there to check it out and give you the scoop before anyone else and tell you about all casino sites where can play the latest game. Before this gig, George worked as Pokie game tester, making him an ideal candidate for this genre of work. He is also an animal lover and a proud owner of three dogs.