A lover’s quarrel has caused local authorities to question the privacy practices of gaming clubs across the country. After a man used the gambling records of his ex-girlfriend to publicly humiliate her, gaming officials are looking into the security of privacy practices of pokie clubs. Australian gaming clubs collect information on their players using data cards.
Players who sign up to loyalty programs have their activities monitored and the data is stored on the club’s servers. The information can only be disclosed if requested by a court of law, but, in this case, the data traded hands illegally. The pokie player’s ex-boyfriend requested the data using a subpoena. While this is the legal way to go about things, the data was not sent directly to the court, but to the ex-lover himself, violating gaming laws.
The victim suffered an anxiety attack as a result of the episode, and a complaint was filed against the club which divulged her personal information. She has not received any compensation, but the club was ordered to pay a $7500 fine for breaching security. Clubs Australia believes that there are inherent dangers involved when clubs collect such sensitive data from their customers.
With mandatory precommitment requiring players to use ID cards to gamble, similar situations are likely to arise.