At casinos, exclusion is a method used to not only protect patrons from dangerous players but also to protect vulnerable punters from themselves. Last year, hundreds of patrons were excluded from The Star Casino in Sydney, as the casino takes on a more active role in helping to prevent gambling harm. According to the Sydney Morning Herald, over 700 players were banned from The Star Casino.
Many of the individuals who have been excluded were those that chose to bar themselves to prevent them from spending money on casino games. Still, there were plenty of exclusions that were issued by the casino, to patrons who had acted inappropriately while on the property.
154 of the exclusions were ordered by the New South Wales police department. 231 people were excluded for engaging in disorderly conduct, double the number of patrons who were excluded in the previous year for doing so. The crackdown on bikies at The Star Casino also contributed to the increase in exclusions.
According to reports, several members of biker gangs like the Rebels, Finks, Comancheros and Hells Angels had been excluded. There was also an increase in the number of patrons who had been excluded for committing fraud. In 2012, 43 patrons were barred for commit theft or fraud. In 2013, the number jumped to 50.
Another interesting statistic is that The Star Casino was fined $190 000 for breaching the Casino Control Act on five different occasions. Four of these occasions involved underage individuals being allowed on the gaming floor. The rise in exclusion demonstrates that the casino operator is working harder to protect its patrons. However, it seems that more work needs to be done.
Minors, problem gamblers and fraudsters should be weeded out with exclusion orders from The Star Casino.